Refund policy
Hey there! We totally get it, sometimes things don't work out. Whether its a sizing mix-up or a style that's just not vibing, we've got your back.
Returns
You've got 30 days from the day your goodies arrive to send them back our way.
To qualify for a return:
- Items must be unworn, unwashed, and in their original fabulous condition
- Tags? Still on, Please!
Things we can't take back (sorry!):
- Final sale items
- Swimwear
- Gift cards
To start a return, just shoot us an email at honeylayne.llc@gmail.com with your order number and what's going on. We'll walk you through it, no stress!
Refunds
Once we get your return and give it a quick once-over, we'll shoot your refund back to your original payment method. Give it 5-10 business days to pop up.
Heads up: original shipping costs aren't refundable unless we goofed (like sent the wrong thing or it arrived looking like it lost a fight with a delivery truck).
Exchanges
We don't do direct exchanges just yet. Want a different size or color? Go ahead and return your items and place a new order for the one you really want.
Oops! Wrong or Damaged Items?
If we messed up your oder or something arrived damaged, tell us within 7 days, and send a pic if you can! We'll make it right, pinky promise!
Hit Us UP
Questions, concerns, love letters? We're here for it all. Drop us a line at honeylayne.llc@gmail.com - we'd love to hear from you!